apologies if this is the wrong place in the forum.
I dont know if anyone has posted over here, unfortunately in 1.2.8 or 1.3.1 NXT implemented encrypted messages with asset transfers, and by default the message with the asset transfer is encrypted.
When someone redeems NHZ tokens on the NXT AE they send the token to the redemption address and put destination NHZ address in the transfer message.
If the user remembers to send the message un-encrypted then it works, if the user forgets and an encrypted message is sent the the transfer seems to fail.
It would seem perhaps the asx gateway needs to detect the encrypted message, decrypt it and complete the transfer and doesn’t – I think there are a number of transfer complaints headed towards this forum as a result.
Hopefully one of the devs responsible for the gateway can see this and fix it, in the meantime we will try to encourage people to use the decrypted message format for this.